Shipping Policy

Shipping Policy

At Woodzest, we are committed to delivering premium solid wood furniture safely and on time. Every product is carefully handcrafted, inspected, and packed to ensure it reaches you in perfect condition.

Delivery Coverage

We deliver to most cities and towns across India through our trusted logistics partners. If your location falls under a remote or non-serviceable area, our team will contact you to discuss the available delivery options.

Order Processing

  • Orders are processed after successful payment confirmation.

  • In-stock products are typically dispatched within 2–7 business days.

  • Made-to-order or customized furniture may require 2–6 weeks for manufacturing before dispatch.

  • Processing times may vary during festive seasons, public holidays, or high-demand periods.

Estimated Delivery Time

Once your order has been dispatched, the estimated delivery timeline is:

  • Metro Cities: 3–7 business days

  • Tier 2 & Tier 3 Cities: 5–10 business days

  • Remote Locations: 7–15 business days

Actual delivery timelines may vary depending on your location, weather conditions, transportation delays, or other unforeseen circumstances.

Shipping Charges

  • Free shipping is available on selected products and promotional offers.

  • Any applicable shipping charges will be displayed at checkout before payment.

  • Additional delivery charges may apply for remote locations or special delivery requirements.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp (where applicable). You can use the tracking details to monitor your shipment until delivery.

Delivery Guidelines

  • Please ensure that someone is available at the delivery address to receive the shipment.

  • Inspect the packaging before accepting the delivery.

  • If the package appears damaged, torn, or tampered with, please mention it to the delivery executive and contact our support team immediately.

  • Any transit damage should be reported within 24 hours of delivery along with clear photographs.

Installation

For eligible products and locations, installation or assembly assistance may be provided. If installation is available for your order, our team will coordinate the schedule after delivery.

Delivery Delays

While we strive to deliver every order within the estimated timeline, delays may occur due to natural disasters, strikes, transportation issues, government restrictions, or other events beyond our control. We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are requested to provide accurate shipping details, including the complete address, PIN code, and contact number. Woodzest is not responsible for delays or additional charges arising from incorrect or incomplete information.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team. We are always happy to assist you and ensure a smooth shopping experience.