Privacy Policy

At Woodzest, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Name

• Email address

• Mobile number

• Shipping and billing address

• Payment details (processed securely through trusted payment gateways)

• Order history

• Device information, browser type, and IP address

• Website usage data collected through cookies and analytics tools

How We Use Your Information

Your information may be used to:

• Process and deliver your orders

• Verify payments and prevent fraudulent transactions

• Provide customer support

• Send order confirmations, shipping updates, and service-related communications

• Improve our website, products, and customer experience

• Respond to your inquiries and requests

• Send promotional offers, newsletters, or marketing communications (only where permitted)

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Payment Security

We do not store your complete debit card, credit card, or banking information on our servers. Payments are processed securely through trusted third-party payment gateways that use industry-standard security measures.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers when necessary, including:

• Shipping and logistics partners

• Payment gateway providers

• Technology and website service providers

• Government or legal authorities when required by law

All third-party partners are expected to maintain appropriate confidentiality and security standards.

Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we take every reasonable precaution, no online system can guarantee absolute security.

Marketing Communications

You may receive promotional emails, SMS, or WhatsApp messages from Woodzest if you have provided your consent or where permitted by applicable law.

You can unsubscribe from marketing communications at any time by following the instructions provided in the message or by contacting our support team.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal data, where legally permitted

• Withdraw consent for marketing communications

• Raise concerns regarding the use of your personal information

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Woodzest reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact our customer support team. We will be happy to assist you.